About Us

About Us

Hangzhou Smile Stationery Co., LTD., founded on April 28th, 2003, is a manufacturing enterprise possessing the rights of self-managed import and export.

Located in a picturesque town, ‘the Chinese hometown of Ballpen’, Fenshui, Tonglu county, Zhejiang province, our company specializes in all kinds of exquisite ballpoint pens, advertising pens, gift pens, etc. The company has accumulated much successful experience and practices for many years in products developing, designing, producing, marketing and many other aspects. And the products of our company are widely exported to all countries and areas in the world including the U.S.A., EU countries, Japan, South-east… Our excellent reputation, superior products, and sincere service have won the trust and favorable reception from numerous customers.

We are focusing on making stationery more reliable and enjoyable. Our mission is to Let customers smile while using our products.  We believe our product will please you.

We believe that our ‘Smile’ can bring you good luck and a beautiful life.

Our Team

Who’s behind the scenes?

Smile Stationery CEO
Michelle Wang
Michelle has been engaged in the pen industry for over 20 years. She is always committed to bringing smiles and warmth to every customer.
Smile Stationery Production Manager Bill
Bill Wang
Production Manager
Bill has specialized in pen's production for 20 years. He has developed more than 100 new styles of pens.
Smile Stationery COO Richard
Richard Zhou
Richard has been engaged in E-commerce for over 5 years. He is working hard to make the service process faster and shorter.

Brief History of Our Company


In 2002, our founder Michelle and Bill rent 3 plastic inject machine and prepare to establish a factory.

29th April, 2003

On April 29th, 2003, Hangzhou Smile Stationery Co.,LTD was founded.


In 2005, our factory was established, which located in Fenshui, Hangzhou.


In 2009, we have moved to our own new office.

8th Jun, 2018

In 2018, we have founded e-commerce company and started to focus on online shopping&service.


What They Are Saying

Our Work Process



Received your inquiry, we will send quotation to you in 12 hours and also send printing design sketch to you if needed.



After you place the order, we will make proof samples with your customized color and logo.


Mass Production

If customer confirms the sample, we will start mass production. The process includes plastic injection, spray, printing, assembly, packaging. Normally, it will take 20-25 days to produce 10,000 pcs plastic retractable pens.


Quality Check

All products will be random inspected. According to AQL2.5, the products will not be allowed to leave the factory if they cannot meet the standard. You are also welcomed if you need full inspection.



We have cooperated with some great forwarders for many years. And we can offer the best DDP/CFR price using freight or ship. You are also welcomed if you will choose EXW/FOB price with your own forwarder.

13Years of Experience
35Professional Staff
200Awesome Clients
1675Finished Orders
30Millions Pens per year

Hangzhou Smile Stationery Co., LTD., founded on April 28th, 2003, is a manufacturing enterprise possessing the rights of self-managed import and export.